Last Updated: 31/10/2025
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are Mortgages Financial (“we”, “us”, “our”).
Website: https://mortgagesfinancial.co.uk/
Email: michael@mortgagesfinancial.co.uk
Phone: 07902 399 230
We act as the Data Controller, which means we decide how and why your personal information is processed.
We may collect the following information:
| Type of Data | Examples | How We Collect It |
|---|---|---|
| Identity Data | Name | Contact forms, phone enquiries |
| Contact Data | Phone number, email address | Contact forms, emails, phone calls |
| Message / Enquiry Data | Details you provide in your message | Contact forms and calls |
| Technical Data | IP address, browser type, device information | Automatically via website cookies |
We use your information to:
Respond to your enquiry
Provide information about our services
Manage and improve our website
Maintain secure business operations
We do not sell your data to anyone.
We process your personal data under the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate Interest |
| Providing services to you | Performance of a Contract |
| Sending optional marketing communications (only if you opt-in) | Consent |
You may withdraw consent at any time by contacting us.
We only keep your information for as long as is necessary to:
Respond to your enquiry
Maintain business records
Comply with legal and regulatory obligations
We use secure internal systems to manage and delete data regularly.
We may share your data with:
Service providers we use to operate our website or systems (e.g. email hosting)
Professional partners only where necessary and only with your knowledge or consent
We do not share your information with third parties for marketing.
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent (where consent was the basis of processing)
To exercise your rights, contact: michael@mortgagesfinancial.co.uk
Our website may use cookies to improve your browsing experience.
You can control cookies through your browser settings.
We use appropriate technical and organisational measures to:
Protect data from loss, misuse, or unauthorised access
Limit access to data only to those who need it
Secure our website and communication systems
If you have a concern about how we handle your data, please contact us first.
You also have the right to contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
We may update this Privacy Policy from time to time. The latest version will always be available on our website.